I need a replacement certificate

Information on how and when you can request a replacement of your DBS certificate can be found at https://www.gov.uk/government/publications/dbs-certificate-reprint-guide/dbs-certificate-reprint-guide

Please note: You cannot receive a certificate replacement if one of the following applies:

• the certificate has been accidentally lost or destroyed after you received it
• the DBS certificate was issued more than 3 months ago (93 days). A new DBS check application will need to be submitted if a certificate is still needed
• a reprint of the certificate has already been dispatched and the copy has not been received

Please allow 14 days from receipt of your result received confirmation email before requesting a replacement certificate.