I have received my DBS Certificate:
Please contact ECB to advise them of your new address by emailing firstname.lastname@example.org.
I haven't yet received my DBS Certificate:
If you no longer have access to the property to retrieve your certificate when it arrives then you can arrange a postal redirection via the Royal Mail.
Additionally, please contact ECB advising of your new address by emailing email@example.com
I haven't received my DBS certificate and did set up a redirection:
If it has been more than 14 days since your certificate was issued & less than 3 months, then you can request a reprint of your certificate. PLEASE NOTE you can only request a reprint if you have not received the original - not if you have then subsequently lost or damaged it.
To request a reprint please use the following instructions.