The ECB Core Coach event template has offline payments disabled by default - reason being, if this were enabled, all event attendees would have the option to pay offline unless the administrator of the event disables them on each event with the following method.
As such, if you find that you need to enable offline payments for your event (this works differently to ECB Foundation I Coach etc. as Core Coach uses the Cvent 'Flex' template format) you can do so via the steps below.
N.B. This must be used for bookings made by the attendee, not for mass bookings on someone's behalf as it is imperative that terms & conditions etc. are accepted by the attendee & also to ensure data accuracy/quality.
Please also be aware that for as long as this option is enabled, any registrant to that course will have both the credit/debit card & offline payment options. If you only wish to enable this for a certain period so you aren't chasing up payment outside of Cvent, this process is just as easily reversed (see bottom of article).
1) On Cvent, locate the event you wish to enable offline payments for > open it > click the following option (Website > Event Website):
2) Select 'Open Site Designer:
3)From here you'll want to click 'Core Coach' in the top left of the screen, to get a drop down menu. Select 'Core Coach', then scroll to 'registration summary':
4) Scroll down in the middle of the page & click on to the order summary section.
On the right hand side, scroll until you see the 'Offline/Other' option (you may first have to dismiss the theme designer popup by clicking 'finished', then 'build' on the right hand side).
Only use the first of the 3 options (Enable offline/other payment method).
5)Click the slider to it turns green > Click Save > Click Publish > Done!
Follow the same steps to disable offline payments if necessary